Plastic cards issue and service rates

Plastic cards issue and service rates

Service type


Card issue in the Head Office within one banking day

AMD 2,000

Filing a complaint against transactions executed by card; in case receiving an objection from the servicing bank (filing a complaint for the second time) and/or arbitrage claims   

AMD 5,000

Proving a video recording of each transaction carried out by card via bank ATMs

*except for Master Card Gold, Visa Gold, Visa Infinite, Diners Card Super Premium, Diners Card Young Professional cards

AMD 5,000

*free of charge

Delivery of card and PIN code for a unified charge in the territory of the Republic of Armenia and Nagorno-Karabakh 

(card and PIN code shall be delivered separately)

Except for ArCa Pension cards



AMD 5,000


Placing a cardholder’s photo on the reverse side of the card

free of charge