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ArCa Classic

ArCa Classic plastic card with magnetic tape is intended for cashing out cash payments from ATMs in Armenia, NKR, making non-cash payments at trade points, receiving salaries, making payments on websites containing the ArCa logo.


  • Currency

    AMD

  • Annual service fee

    AMD 1.000

  • Cash withdrawal from ATMs and POS terminals of ARARATBANK OJSC

    0%

  • Cash withdrawal from cash withdrawal points of ArCa system

    0,8%

Service fees
Transaction type Rates*
Card currency AMD
Card validity period 2 years
Required balance N/A
Annual card service fee  AMD 1 000
Annual card service fee for foreign citizen AMD 5.000**
Linked card annual service fee  AMD 1000
Card issuance at the Bank’s head office within a banking day  AMD 2,000
Annual interest accrued on the card account positive balance 0% 
Cash withdrawal without card at ARARATBANK cash desk

1% AMD 500

Cash withdrawal at ATMs and POS terminals of ARARATBANK 0%
Cash withdrawal at other banks’ cash withdrawal points, ATMs and POS terminals 0,8%
Commission fee charged for card-to-card transfers** 0,15%***
Provision of new PIN code through ATM (AMD) free
Card reissuance in case of its loss, damage and loss of PIN code (AMD) 500 
Provision of statement   free
Current month’s statement (AMD) AMD 500
Statement via e-mail (AMD) free
Card blocking (AMD) free
Card unblocking (AMD) AMD 500
Total maximum number of cash withdrawal transactions permissible per day 30
Total maximum number of transactions permissible per day 30
Internet-based transactions per day

5 transactions within 5 hours

Maximum total amount per transaction (AMD) 300,000
Maximum total amount of cash transactions permissible per day (AMD) 500,000
Maximum total amount of transactions permissible per day (AMD) 1,500,000
Cash-in through ARARATBANK ATMs  0%
Cash-in through ArCa system ATMs 0,8%
SMS banking service for making Internet- based transactions via 3D Secure system free
SMS messages on executed transactions (AMD) 15

* VAT included

** One-off payment for two-year service applies

***Please be informed that in addition to commission fee charged for transfers at ARARATBANK service points (including the online platform), an additional fee of the relevant Servicing Bank is also applied, which shall be charged at the time of transaction and shall be added to total amount of transaction.

Special tariff for Ukrainian citizens

The card is issued to Ukrainian citizens who have arrived in Armenia from Ukraine, who will present a refugee travel document or asylum seeker certificate.

Card currency AMD
Card validity period 2 years
Required balance Not applicable
Annual card service fee Free
Linked card annual service fee Not applicable
Annual interest accrued on card account positive balance 0% 
Cash withdrawal without card at ARARATBANK cash desk 1% 
Cash withdrawal at ARARATBANK ATMs 0%
Cash withdrawal at ARARATBANK POS terminals 0%
Cash withdrawal at other banks’ cash withdrawal points, ATMs and POS terminals 0,5%
Commission fee charged for card-to-card transfers 0,15%
Provision of new PIN code through ATM Free
Card reissuance in case of its loss, damage or loss of PIN code Free
Account statement  Free
Current month’s statement Free
Statement via e-mail Free
Card blocking Free
Card unblocking Free
Maximum total number of cash withdrawal transactions per day 30
Maximum total number of transactions per day 30
Maximum total amount per transaction AMD 300,000
Maximum total amount of cash withdrawal transactions per day AMD 500,000
Maximum total amount of transactions per day AMD 1,500,000
Cash-in through ARARATBANK ATMs Not possible
Cash-in through ArCa system ATMs Not possible
SMS service for Internet-based transactions via 3D Secure System Free
SMS service on executed transactions Free
Card type Debit and credit
The provided plastic card and card account become active from the date of card issuance



Required documents
  • Passport
  • Social security card
Important to know
  • If you enter your PIN incorrectly three times, the ATM will automatically confiscate your card. In case your card is confiscated, you have to apply immediately to the bank, which owns the ATM or you can give a call to ARARATBANK at  54 23 23.
  • When you get your card you have to put your signature in a corresponding field. Lack of signature or its mismatch to the original one is a legitimate basis for rejecting to implement an operation with your card and for confiscating it.
  • When you get your card you have to sign in a corresponding field. The lack of signature or its mismatch to the original one is a legitimate basis for rejecting your card service as well as for confiscating it.
  • PIN code is required to get cash from ATMs and to execute transactions via electronic terminals.
  • If you lost your card or for any reason it was confiscated by ATM, you must immediately inform ARARATBANK about the loss of your card by calling at  54 23 23 or ArCa payment system center at 59 22 22.
  • While executing transactions in USD, EUR, AMD, RUB and GBP through MasterCard/VISA system cards issued by ARARATBANK, the bank exchange rate as of the transaction date shall be applied while calculating transaction amount, transactions in other currency shall be calculated following MasterCard/Visa system rules.
  • Cardholders may file a complaint on transactions reflected on the statement within 30 days after they have received the statement. The statement shall be deemed agreed with a cardholder, if the latter has presented no objection during the mentioned period. Any claims raised by the cardholder, the latter shall apply to ARARATBANK head office or any of its branches with passport and fill in the transaction complaint, after which the Bank shall carry out relevant examination and submit written substantiation on accepting or rejecting the complaint no later than within 60 days after the complaint has been received.
  • In case the card is lost, the Cardholder shall immediately inform the Bank. Based on the Customer request and on the account of the Cardholder funds, the Bank can place the Card in the block list of international settlement system until the card expiry or for certain periods. Cardholders shall bear the risk of adverse effects of the transactions (including unauthorized transactions) executed by effective card within the period the card hasn’t been placed in the block list of international settlement system based on the Customer request and on the account of the Cardholder funds and in case Cardholders fail to inform the Bank about the card loss.
  • The Bank shall not be held liable for the losses incurred by cardholders as a result of fraud transactions executed by card through internet, POS terminals, ATMs and/or technical means and/or virtually․
  • The Bank shall not be held liable for the losses incurred by cardholders, if the card occurs in the hands of other person, if the card or card data (including card number, card account number, card password, PIN code and CVV code) become known to other persons.
  • The Bank shall not be held liable for the losses incurred by cardholders due to malfunction of the internet, ATMs, POS terminals and connection breakdown or other technical problems, except for cases when cardholders withdraw funds from POS terminals or ATMs but do not actually get the money, though the funds have been de facto debited from the card account.
Attention

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Financial assistant
ABC finance

Page updated 28.06.2022 | 18:08

In case of discrepancy between Armenian and English versions of the information, the priority is given to the Armenian version.