ATM user’s guide




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Dear Card Holder

 

 

1. General Provisions

On the ATM monitor you can see the Insert Your Card message
Insert your card into the Card Inserting Device (3) as it is shown on the ATM.

On the ATM monitor you can see "Enter Your PIN" message. Key in your four-digit PIN and press (ENTER) key


 


Attention ! ! !
In case of dialing a wrong PIN Code three
times in a row your card will be blocked and
will be taken up by the ATM.


2 Balance Inquiry

Do as indicated in point 1. Then press the balance inquiry key on the Monitor key. Your account balance will be seen on the Monitor. If you want to print your balance press the "Print" key on the Monitor key and take the receipt of your balance from the Receipt Print Device and then take your card from the Card insertion device.

3 Cash Receipt

Do as indicated in point 1. Then press the "Cash Receipt" key on the Monitor key. Definite fixed sums an Other Sum messages can be seen on the Monitor. If you need one of the fixed sums, press the corresponding sum on the Monitor key, and in case of necessity of other sums, press Other Sum key on the Monitor key, then key in the required sum on the keyboard and press the ENTER key.
Take your money from the cash device then take the receipt of your sum from the receipt printing device and at the end take your card from the Card Insertion device.

4 Payments

Do as indicated in point 1. Press the "Payments" key on the Monitor key. Corresponding payments can be seen on the Monitor. Choose the payment you need on the Monitor key and press it.

4.1 Local telephone

4.1.1
Your local telephone debt as of 1st of the given month is seen on the Monitor screen. If you want to pay the whole debt press the "Pay the Whole Sum" key on the Monitor key.
4.1.2 If you want to pay another sum press "Other Sum" key on the Monitor key, key in the required sum on the Keyboard and press "Enter" key.
4.1.3 If you want to pay the local payment of some other telephone number, press the "Change the Number" key on the Monitor key and key in the required telephone number on the keyboard. Then repeat 4.1.1. and 4.1.2.
Take your payment receipt from the Receipt printing device, and then take your card from the Card insertion device.

4.2 International telephone

4.2.1 You can see your international telephone debt as of the 1st of the given month. If you want to pay the whole debt press the "Pay the whole sum" key on the Monitor key.
4.2.2 If you want to pay some other sum press the "Other Sum" key on the Monitor key, key in the required sum on the keyboard and press the ENTER key.
4.2.3 if you want to pay some other telephone number's international payment, press the "Change Number" key on the Monitor key and key in the required number on the keyboard. Then repeat 4.2.1. and 4.2.2.
Take your payment receipt from the Receipt printing device, and then take your card from the Card insertion device.

4.3 Cell Phone

Key
in your cell phone number on the keyboard and press the "ENTR" key.

4.3.1 You can see your debt as of the 1st of the given month on the Monitor. If you want to pay the whole debt press the "Pay the whole sum" key on the Monitor key.
4.3.2 If you want to pay some other sum press the "Other Sum" key on the Monitor key, key in the required sum on the keyboard and press the ENTER key.
4.3.3 If you want to pay some other cell phone number's payment, press the "Change Number" key on the Monitor key and key in the required number on the keyboard. Then repeat 4.3.1 And 4.3.2 Take your payment receipt from the Receipt printing device, then take your card from the Card insertion device.

4.4 Telephone Prepayment

4.4.1 You can see your telephone number's debt as of the 1st of the given month. If you want to pay the whole debt press the "Pay the whole sum" key on the Monitor key.
4.4.2 If you want to pay some other sum press the "Other Sum" key on the Monitor key, key in the required sum on the keyboard and press the ENTER key.
4.4.3 If you want to pay some other phone number's payment, press the "Change Number" key on the Monitor key and key in the required number on the keyboard. Then repeat 4.4.1. and 4.4.2. Take your payment receipt from the Receipt printing device, then take your card from the Card insertion device.


4.5 Electricity

Key
in your meter number and press ENTER.

4.5.1 You can see your debt as of the 1st of the given month.
If you want to pay the whole debt press the "Pay the whole sum" key on the Monitor key.
4.5.2 If you want to pay some other sum press the "Other Sum" key on the Monitor key, key in the required sum on the keyboard and press the ENTER key.
4.5.3 If you want to pay for some other meter, press the "Change Number" key on the Monitor key and key in the required number on the keyboard. Then repeat 4.5.1. and 4.5.2. Take your payment receipt from the Receipt printing device, and then take your card from the Card insertion device.

4.6 Gas

Key in on your keyboard the number of your meter subscriber and press "ENTER" key.

4.6.1 You can see your debt as of the 1st of the given month.
If you want to pay the whole debt press the "Pay the whole sum" key on the Monitor key.
4.6.2 If you want to pay some other sum press the "Other Sum" key on the Monitor key, key in the required sum on the keyboard and press the ENTER key.
4.6.3 If you want to pay for some other subscriber, press the "Change Number" key on the Monitor key and key in the required number on the keyboard. Then repeat 4.6.1. and 4.6.2. Take your payment receipt from the Receipt printing device, and then take your card from the Card insertion device.

5 EASY CARD Recharging

Do as in point 1. Press on the Monitor key the "Prepayment Cards" key. Press the "EASY Card Recharge" key on the Monitor key. You can see recharge sums on the Monitor, choose the number you want on the Monitor key and press it. Then press the "Print" key and wait for the printing of the receipt on which the corresponding 12-digit number will be seen. Then take your card from the Card Insertion device.

6 Alo Card recharging

Do as in point 1. Press on the Monitor key the "Prepayment Cards" key. Press the "Alo Card Recharge" key on the Monitor key. You can see recharge sums on the Monitor, choose the number you want on the Monitor key and press it. Then press the "Print" key and wait for the printing of the receipt on which the corresponding 12-digit number will be seen. Then take your card from the Card Insertion device.


 ATTENTION!!!

IN 30 SECONDS AFTER COMING OUT OF THE
CARD AND THE CASH FROM ATM IT WILL BE
TAKEN IN BY THE ATM


For additional questions you can go to any branch of ARARATBANK or the head office on 19 Pushkin Street or call 59-23-23.

 

 

In case of any discrepancies between the two language versions of the published information, the Armenian version shall prevail.







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